In February, I had to make the terrible decision to get my cat euthanized as he was very sick. Ever since I had pets, I’ve always got it done at home as it’s way less stressful for the animals and I consider it the last gift I give to them. I didn’t want to use the company I previously used as I did not have a great experience. I saw online that Gold Coast only had 5 star reviews and liked what I read about Dr Au. Well, my experience with Gold Coast Mobile vet couldn’t have been better. The booking process is very organized and professional. Dr Au was right on time, and I got a text saying she was on her way and 20 minutes away. She is extremely compassionate, very kind to humans and more importantly to animals. There is a beautiful calmness about her which makes this difficult experience as peaceful as it could be. Also you can tell that she is an experienced and capable vet; she was very gentle when she administered the sedative and the final injection (which is not always the case with other vets unfortunately). Tommy texted me when the ashes were ready to be picked up and that was also a smooth process. I’m extremely grateful to Dr Au and would absolutely recommend her 150 %. She is definitely the one to call when you have to make this difficult decision for your pet. – Gail V.
I cannot imagine a more peaceful, human, empathetic, or dignified passing for our beloved cat than with Gold Coast Mobile Veterinary Care. Dr. Au was incredibly compassionate, informative, calming, and helpful. She told us exactly what to expect and how to prepare, and did a beautiful job creating a safe passage for our sweet boy while holding space for all of us. You can tell she truly understands the value of her work. I am so grateful that Max was able to transition peacefully at home with her wonderful care. – Hnsa H.
I’m so happy we went with Gold Coast and Dr Au. I spoke with several different in-home euthanasia providers but I just had a good feeling about them. Not to mention the positive reviews. I also asked them who they did cremations with and read those reviews, which were also positive. All the keepsakes are done through Gold Coast and they only do the cremation side of things through a 3rd party. Dr. Au was so calm and compassionate during the procedure. My sweet boy went right over to her when she arrived and didn’t bark or anything like he usually would with a stranger. She explained everything to us and was so respectful of the process overall. It was clear she had read everything we submitted about our dog before arriving so she could really be there with us. It’s clear this is so much more than a job to her. After the first shot, his blood circulation in his back legs slowed so she had to give the final shot in his front legs but there was no concern or panic from her. After he passed, she asked if we wanted alone time with him and then she put him in a little basket and carried him into her car. We got our baby back about a week later. It was the best possible outcome given the scenario and I’m so happy we went with Gold Coast. – Andi W.
Dr. Au is so kind, gentle, and I knew immediately I could trust her with sweet Bear. The entire process was peaceful and Bear spent every moment of it relaxed, not even a second of any anxiety or suffering at any point. My dog is very sensitive and I was worried about the sedative shot and if it would scare her or hurt her. Bear didn’t even seem to notice or simply didn’t care because she was very happily enjoying her food bowl full of chicken and Parmesan cheese. She gently drifted off on her favorite rug, at home where she feels safe and comfortable. Me and Dr. Au petted her and said kind words to her in her final moments. Dr. Au was not only kind to Bear, but was kind to me. If this is a decision you are faced with having to make, you can trust Dr. Au. – Paige S.